1. Language Policy
2. Accessibility Policy
3. Copyright
4. Permission for Non-commercial Reproduction
5. Commercial Reproduction
6. Third-party Materials
7. External Hyperlinks
8. Privacy Statement

General disclaimer:

Most of the information found on this Web site is provided by external sources. The Government of Canada, Citizenship and Immigration Canada (CIC) and the Foreign Credentials Referral Office (FCRO) are not responsible for the accuracy, reliability or currency of the information provided by external sources on the International Qualifications Network (IQN) Web site. Users wishing to rely upon this information should consult directly with the appropriate source.

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1. Language Policy

The IQN Web site respects the Official Languages Act and relevant Treasury Board policies, and is committed to ensuring all information on this site is available in both French and English. Content created by CIC is produced in both English and French. Searches can be conducted in either French or English. However, content contributed by registered members not subject to the Official Languages Act may be available only in the working language of that organization and/or user. CIC continues to work with its partners in developing bilingual terminology.

In order to facilitate navigation of the Web site, some information provided by external sources is offered in both languages as a courtesy to IQN Web site users. However, please note that notwithstanding the user's browser settings, all members' comments posted under Initiatives Information pages will be shown in the original language in which they were posted and none of them will be translated.

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2. Accessibility Policy

The IQN Web site respects the accessibility standards used by the federal government for its internet Web sites which are part of the Common Look and Feel Standards for the Internet, and is committed to ensuring all information on this site is available to all users. Content created by CIC is produced in accessible formats, and designed to allow individuals with disabilities to gain access to the information. In view of the current standards, all files posted by registered members shall be accompanied, when necessary, by an accessible format. A list of free, downloadable programs is also available in the Help section of this Web site to facilitate access to a variety of document formats.

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3. Copyright

The materials on the IQN Web site are covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements.

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4. Permission for Non-commercial Reproduction

Unless otherwise specifically noted, materials on this Web site may be reproduced, in whole or in part and by any means without charge or further permission from CIC. Information provided by the Government of Canada on this Web site has been posted with the intent that it would be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from the Government of Canada, provided that:

• Users exercise due diligence in ensuring the accuracy of the material reproduced;
• The Government of Canada be identified as the source: and,
• The reproduction is not represented as the official version of the materials reproduced, or as having been made in affiliation with or with the endorsement of CIC.

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5. Commercial Reproduction

Reproduction of multiple copies of materials on this Web site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals / organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC's "Applying for Copyright Clearance on Government of Canada Works" page or request permission at the following address:

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa, Ontario
Canada K1A 0S5
copyright.droitdauteur@pwgsc.gc.ca

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6. Third-party Materials

Some of the materials and graphical elements found on the IQN Web site are subject to copyrights held by organizations other than CIC. In such cases, restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the identified author or copyright holder prior to reproducing the material.

To obtain information concerning copyright and restrictions on reproduction relating to this site, please contact:

Citizenship and Immigration Canada
Communications Branch
Ottawa, Ontario
Canada K1A 1L1

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7. External Hyperlinks

Links to Web sites not under the control of CIC are provided solely for the convenience of users. CIC is not responsible for the accuracy, currency or the reliability of the associated content. CIC does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Users should also be aware that information offered by non-GoC sites to which the IQN Web site links is neither subject to the Privacy Act nor the Official Languages Act and may be available only in the language(s) used by the sites in question.

Please note: Links to documents housed on external sites will open in a new browser window.

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8. Privacy Statement

CIC is committed to providing a Web site that respects the privacy of users to the site. All personal information you do provide is protected under the federal Privacy Act.

• The IQN Web site does not automatically gather any specific personal information from you, such as your name, telephone number or e-mail address. We would only obtain this type of information if you supplied it by sending us an e-mail or registering in a secure portion of the site.
• All personal information created, held or collected by CIC is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
• CIC uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
• CIC sometimes uses cookies to track how visitors use our Web sites. A "cookie" is a small file placed on your hard drive which gathers information like the length of each visit or your browser type. This information helps us improve our website. Cookies are never used to gather personal information like your name or email address, and we will not try to link any information to a visitor's identity or disclose it to any third party. You may delete or reject the use of cookies at any time.
• Information on individual visitors is used by CIC employees who need to know the information in order to respond to your request or to ensure the security of the system. We only share the information you give us with other government departments if your inquiry relates to those departments. We do not use the information to create individual profiles, nor do we disclose the information to anyone outside the federal government.

Questions or comments regarding this policy, or the administration of the Privacy Act at Citizenship and Immigration Canada, may be directed to the Privacy Coordinator as follows:

Public Rights Administration
Citizenship and Immigration Canada
360 Laurier Avenue West, 10th Floor
Ottawa, Ontario
Canada K1A 1L1

If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Privacy Commissioner at 1-800-282-1376 or through the Internet at www.privcom.gc.ca.